[Resolved] Lenskart — Refund of money

Kanishk Gupta

from New Delhi, Delhi

Address:	Faridabad, Haryana, 121003
Website:	www.lenskart.com

On 19 March lens kart representative tried to place an order on my behalf from his own device. He told me to make payment from account first. I made the payment but he could not place the order. He assured me that my amount would be refunded in 2 days but nothing happened. I continuously followed up but i have not received the refund yet. Had a very bad experience with lenskart in this regard. Product are also not good. I made another order which i used but have to return it within 5 days because it was not worth and comfortable.

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Apr 30, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Mar 30, 2017

Lenskart Customer Care's response Hi Kanishk, we apologize for the inconvenience caused. We are working on your concern with reference id-3720602. We will resolve the issue at the earliest. We will keep notifying you with the upcoming status of the same.