[Resolved]  Lenskart — refund of my order id .[protected]

It's been two month I am not getting my refund for your mistake, just getting the mail we will refund, sorry for inconvenience, and provide the bank details. Several times I had provided the bank details but still the sam. And whenever I call the customer care, the customer care people talk very arrogantly.
The people looking into this is ajeet and priyanka dhiman. Very unprofessional work from this lenskart team
Was this information helpful?
No (0)
Yes (0)
Feb 16, 2020
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Jan 08, 2020
Updated by Priyanka Zanzane
Still they are just sending mails and no refund
Verified Support
Jan 08, 2020
Lenskart Customer Care's response
Hi Priyanka! Sorry for the disappointment. This is really not at all intended from our end, we will surely look into this and assist you in a better way.
Verified Support
Jan 15, 2020
Lenskart Customer Care's response
Dear Priyanka! We wish to inform you that the refund has been processed from our side. It takes 3-5 business days for the amount to reflect your account. Please feel free to revert to us in case of further assistance.
Complaint comments 

Comments

I made a purchase On lenskart. They didn't even bother to tell me about insurance and they did insurance of my purchased spectacular without asking me. They should have asked me whether I want insurance or not or told me about insurance.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information