[Resolved]  Lenskart — refund process delay

Address:Pune, Maharashtra, 411014
Website:www.lenskart.com

I have purchased the glass from online website on date 11/02/2018 and also return it within 7-14 days of purchased, but they still not refund the money in my account, its been almost over 2 month and they are closing the ticket without resolution,
Also there is no escalation matrix on the site to resolve the issue,
They should be now fine for so much delay in money refund
Very much dissatisfied with the service

Regards
Suraj khade
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May 16, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Apr 01, 2018
Lenskart Customer Care's response
Hi Suraj! Please be assured that we will certainly look into this. We will connect with you to assist.
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