[Resolved] Lenskart — regarding lenskart spectacles

Mandeepnayyar

from Kachhwa, Uttar Pradesh

Address:

Karnal, Haryana, 132001

I bought lenskart spectales few months back.. Its not been a year and the frame has started loosing colour.. I went to the lenskart showroom and complained about it.. But the staff there was highly rude and uncooperative... He shouted saying that he cant say when the product be replaced... Had a bad experience with lenskart and will never recommend it to anyone.. It has poorest customer service.

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Nov 5, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Lenskart Customer Care's response Hi Mandeep, we regret the inconvenience caused to you, please share your registered contact number and we will call you to assist.

Verified Support

Sep 26, 2017

Lenskart Customer Care's response Hi Mandeep, please share your registered contact number and we will call you to assist.

Verified Support

Sep 27, 2017

Lenskart Customer Care's response Hi Mandeep, we regret the inconvenience caused to you, please share your registered contact number and we will call you to assist.

Verified Support

Sep 27, 2017

Lenskart Customer Care's response Hi Mandeep, since we have not received any response from your end, we are, therefore, closing the ticket raised for your concern and in case you need any assistance then you may connect with us with your contact details and we will assist you accordingly.