[Resolved]  Lenskart — Regarding non delivery of online prepaid order

Address:New delhi
Website:www.lenskart.com

I ordered on lenskart on 15th may.

Order I'd:[protected]

It was showing that the delivery would be done by 18th may.. but still I haven't recieved any updates.. and the lenskart executive is saying that there is no such order I'd on his system.. i was going to leave delhi on 21st and tickets had already been booked.. it's been more than 10 days now. Still no action on this, have already shifted to my hometown jamshedpur. have mailed several times and in process recieved calls from 5.different representative who have been checking into the matter.they don't call back after that and keep on closing tickets on emails
I will not suffer because of a technical issue on the end of them

Till date i have spent 30-40 k on lenskart products.apart from this also been a gold member for almost 2 yrs.highly unprofessional behaviour.
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Jun 30, 2022
Complaint marked as Resolved 
Verified Support
May 30, 2022
Lenskart Customer Care's response
Hi There, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience
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