[Resolved]  Lenskart — Regarding not providing proper information & cheating/harassment etc.

Address:Jaipur, Rajasthan
Website:http/lenscart.in

On 14.07.2017, via order no.[protected], i ordered a spherical glasses at your showroom #16, gaurav tower, malviya nagarjaipur.
I got delivery in time for which, i paid 7000.00., i was asked for 14% cash back n my next purchage of any amount after one month.
I, again visited, on 15/07/2017, & i had a purchage of rs.1625.40, this time i demanded for my due casy back which was committed previously.
This time a new story was told to me that company policy has changed, so you have to do a shop of 4000.00. (It was not told me in my first purchage)
To resolve the problem my 2 hours were wasted, & even then no one could give me a satisfactory answer, rather every body after listening me slipped out of store.
It has wasted my valuable time,, caused me a great mental haressment & insult in front of my wife.
Kindly take an earliest action to refund my excess money, cashback, & action over the irresponsible incharge of that showroom.
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Jun 17, 2017
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
May 16, 2017
Lenskart Customer Care's response
Dear Virendra, as per our telephonic conversation, we would request you to allow us some time to resolve the issue. We appreciate your patience.
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