[Resolved] Lenskart — Regarding rejection of insurance claim of my spectacles

[Resolved] Lenskart — Regarding rejection of insurance claim of my spectacles

R Rohit Karwa Jun 20, 2023

My spectacles broken following an injury. I went to Lenskart shop near me on 19th June 2023. They assured me that u will get your glasses replaced . But after few hours I got message from symbo insurance in my whatsapp that… My request for insurance has been rejected and the reason is 'Request From VSM' I don't know why is it so and i am contacting the customer care but there is no response. I had a very bad experience with lenskart, I need a solution for this problem... Was this information helpful? No (0) Yes (0)
Jun 29, 2023 Complaint marked as Resolved I went to the Lenskart store near me for the second time. They had a telephonic conversation with an executive for insurance claim. I got my claim there after for my broken spectacles. And got my new spectacles after 4 days at my home.
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