[Resolved]  Lenskart — regarding the colour frame change now the lenskart people telling me to go for a refund.

Address:Bangalore, Karnataka, 560022

Sir i have booked a 2 frams with lens from lenskart the concern person came to my house and took the payment through debit card, and then leter when i checked the colour frame was different so i told him to change the colour and even he said yeah sir il do it dont worry, now after 5 days if i aske the concern person, he is telling he did everythin and his back end team is not giving approval itseems, and now its already 5 days over i dnt get my frame yet, i need my problem should resolved by tomorrow oresle il file. Complaint in consumer court my order no is:[protected]
Kit who picked the product ismail blr exp156
Name of the supervisor shamveel.
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Oct 21, 2017
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2017
Lenskart Customer Care's response
Dear Suraj, Sorry to hear about the troubles with your order. Thank you for contacting us and for giving us an opportunity to help!!
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