[Resolved] Lenskart — Regarding the services commitment before purchasing | |
Hlw this regarding the services commitment by lenskart sells person before purchasing the product.I purchased two no' specs of John Jacobs from the lenskart offline store from vr mall chennai in Nov 2019, it's costs me around 9768 inr.That time the sells person commit me that in future you will get any issues regarding the lenses or frame related you will be resolved by the lenkart allover store in india or incase of power change the lenskart provides the services of changing the lense.Right now I am in gujrat region and I visited lenskart store, the store person told me that we not provides the services regarding lens issue so I contact to costumer care but they told me about their return policy means after one year lenskart provides no services I continuously calling customer care but no solution provided and cuts by call without resolving my issue. Was this information helpful? | |
Nov 29, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Oct 26, 2021 Lenskart Customer Care's response Hi Ankit! Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com We will get back to you as soon as possible
Verified Support Oct 29, 2021 Lenskart Customer Care's response Hi Ankit! Sorry to hear about your unpleasant experience. Please help us with your order/contact number at [protected]@lenskart.com We will get back to you as soon as possible
| |
Add a Comment | |
78%
Complaints
1643
Pending
238
Resolved
1208
View all 1643 Lenskart reviews & complaints
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
View all Lenskart contact information
Post your Comment