[Resolved] Lenskart — Return the product

jyoti0077p

from Agra, Uttar Pradesh

Address:	Moradabad, Uttar Pradesh, 244001
Website:	www.lenskart.com

I purchased a lenskart specs Order No. & Date: 3140876, 6 May 2017. But about the product i have two complaints. The frame i received was not in proper condition and the second thing is my eye sight was incorrectly tested by your executive in your showroom. I have already deposited the specs in your Moradabad branch for replacement on 12 may 2017 but they did not provide me the specs till now. Please cancel the order as per your return policy.

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Jun 28, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Lenskart Customer Care's response Hi Jyoti, we are extremely sorry for the unfortunate experience you had with us. Your issue is under our follow up and ensure that the same will be resolved at the earliest.

Verified Support

May 28, 2017

Lenskart Customer Care's response Hi Jyoti, As per our telephonic conversation, we are glad to know that you have received the processed refund into your bank account. We would love to see you shopping with us again.