I ordered a set of computer glasses on 4.10.2022. But i received my first computer glass on 8.10.2022 and another on 22.10.2022. after i received my product i didn't like the product so i returned the product within the 14days. But i got rejected twice time after i gave two times for return/exchange. When i contact the helpline number of Lenskart, they didn't gave any proper response to me.
Was this information helpful?
No (0)
Yes (1)
Nov 30, 2022
Complaint marked as Resolved
Verified Support
Oct 26, 2022
Lenskart Customer Care's response Hi There! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your order id/ contact details so that we can assist you in a better manner. Thank you.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment