Lenskart — Rude and discriminatory behaviour by Lenskart store employees

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I am one of the happy customers of Lenskart. We have recommended Lenskart products to a lot of my friends and family. I had the worst in-store experience at Lenskart store - Nexus vijaya mall - Chennai. The employees were rude and compelling. One of my friends who was in the store invited me to choose frames for him. On entering the store, one of the employees questioned me on my purpose of visiting the store. Even though I was informed about the reason, he stopped me from entering. The experience was so embarrassing.

I almost lost interest in purchasing anything at the store. I am not sure whether all the customers are facing the same issue in this store or a discriminating behavior by the employees. The experience still haunts me. I urge Lenskart team to look into this matter.