Lenskart — Rude behavior by representative

Address:

parvathi Nagar ballari

Ordered framed few weeks back and waited two more days for the lens to be prepared and delivered along with frame, but delayed this for few more weeks saying some technical issue, and when my mother called today the representative spoke very rudely which dissaponted my mother very much, a total dissatisfied and dissaponted first experience with lenskart, how come such a reputed company employ rude behavior employees.