[Resolved] Lenskart — Rude behaviour of staff at showroom
D
dorthi Jain
from Bareilly, Uttar Pradesh
Address:
Meerut, Uttar Pradesh, 250001
Website:
Lenskart
I have audio as now i always open my voice recorder to show evidence when i deal with branded shopkeepers as their promises are always fake and this time it was heights when the staff said i asked u to come for pick up of specs in the evening and i was there at 7 clock and still i had to wait half and hour and had to miss my religious rituals 'aarti'. I dnt know at what tym is the evening for lenkart showroom staff and they tortured me mentally so badly that i was about to cry. She insulted me like i am valuless customer for her. She promised to deliever on thursday evening or friday morning and still blamed me that i was wrong and she asked me to come on saturday. Such a late delievery and that too without giving toll ticket which should have been provided while depositing my specs for repair . But i didnt recievd any. If staff is being paid for treating their customers like this than i think this showroom should be closed if they cannot provide without good staff quality
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Oct 15, 2016
Complaint marked as Resolved
Lenskart customer support has been notified about the posted complaint.
Verified Support
Sep 10, 2016
Lenskart Customer Care's response Hi Dorthi, we deeply regret the inconvenience caused. We never want our customer to experience anything like this. We request you to share the order id or registered contact number with us so that we can assist you better.
Verified Support
Sep 12, 2016
Lenskart Customer Care's response Hi Dorthi, we have forwarded this to our concerned department and will ensure that going forward, necessary steps are taken in order to overcome such incidents. Inconvenience caused is deeply regretted.
Today i visted your shop near plaza at ranchi
Staff bheviour was very rude and very bad dint accept such bheviour from your staff .if you want you customer to be with you please look after matter .
His name was -rohit
My contact number-[protected]
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Staff bheviour was very rude and very bad dint accept such bheviour from your staff .if you want you customer to be with you please look after matter .
His name was -rohit
My contact number-[protected]