Lenskart — Scratch on lenses

Address:

H.No 407 sector 2 vinayak Nagar Muthi jammu 181205

Sur,
With due regards, I would like to inform you that I purchased two photochromatic specticals from janupur jammu (Jammu and kashmir) store vide order no [protected] on December 9th 2022. I used one pair of specticals for a month & a half then I found minute scratch on both the lenses but it became worst within a couple of days. Then I went to lodge compliant to the same store, they refused to help me.
On the day of purchasing I was promised warranty for any defect, but now they refused to exchange.
So I request you to kindly look into the matter