[Resolved]  Lenskart — Sold Product by providing wrong information

A lenskart employee Kajal Sharma told me that lenskart protect (insurance for eyeglasses) covers the loss and accidental damage of eyeglasses. But When I purchased it I received a mail and in that mail loss of product is not mentioned and according to that mail it covers only accidental damage.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Mar 22, 2023
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenskart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    78%
    Complaints
    1643
    Pending
    238
    Resolved
    1208
    Lenskart Phone
    +91 99 9989 9998
    Lenskart Address
    Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
    View all Lenskart contact information