[Resolved] Lenskart — spec with progressive glass

Pankajkumarm

from Mumbai, Maharashtra

Address:

Suashish IT Park, Borivali (East), Mumbai., Mumbai City, Maharashtra, 400025

This is pankaj mishra from jm financial services ltd. There was a camp organised by your mumbai team at our office and i had ordered a progressive glass with frame which costed nearly rs.5000/-. It was delivered on[protected] but i am completely unsatisfied with the product. It is proving to be useless. Please ask your team to get it collected and ensure that the same is corrected without loss of time.

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Oct 20, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Sep 18, 2019

Updated by Pankajkumarm I am co-ordinating with your team member Mr. Anil NIkam in Mumbai. Please ask him to resolve the issue on priority. My routine work is getting hampered due to this mess up done by you.

Verified Support

Sep 18, 2019

Lenskart Customer Care's response Dear Pankaj! We apologize to have come across the kind of experience you had with us. We will connect with you at the earliest and assist you better.

Verified Support

Sep 19, 2019

Lenskart Customer Care's response As per our telephonic discussion, we are glad that the issue with your product stands resolved now. Hence, we're closing this ticket. Please feel free to revert us back if you need any assistance, the concern will be reopened and we will glad to assist you further.