[Resolved]  Lenskart — specs

They lied to my friend merely cos of money and thereby letting him buy another set of specs; they lied by telling they don't posses an extra glass for the specs, whereas on enquiry it was found... That glasses were available.
Shame on these people.
Shame.
How come can u lie merely cos of money.
Money will come and go. But once u break a customer's faith, it won't be restored.
Thank you.
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Aug 25, 2019
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
Lenskart Customer Care's response
Hi Shikrity, Please accept our apology for this disappointment. We strive for efficiency and excellent service, and it looks like we have fallen short on this occasion. We never want you to feel like you're stuck with a bad experience. We would request you to share your order details with us so that we can assist you further.
Verified Support
Jul 20, 2019
Lenskart Customer Care's response
Dear Shikrity! We apologize for the inconvenience caused and would like to make things right for you. We request you to kindly share your order ID/Contact number so that we may assist you in a better way.
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