[Resolved] Lenskart — specs purchased from lenskart

Amit kumar Nabera

from Bengaluru, Karnataka

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:	www.lenskart.com

I have Purchased Specs with Blue cut Coating and at the Time of Purchase they give me warrenty for coating for 1 year, Now i am using my specs and coating is distrubed, I put this matter to lenskart and they told me to send some pictures, when i sent pictures they told it is not distubance of coating, it is scrateched, but actually it is not scratched it is coating disturbance, and now they denied and saying its not cover under warrenty, also at the time of purchased they committed to give cashback of 20% that time they also denied.

Please resolve my issue and change the glass, i have paid extra 600.00/- for coating.

Regards,

Amit Nabeda

[protected]
Order Id:- [protected]

+4 photos

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Jul 7, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

May 24, 2018

Lenskart Customer Care's response Dear, we regret the inconvenience caused to you, please allow us some time to get the details checked and we will call you to assist.

Verified Support

Jun 05, 2018

Lenskart Customer Care's response Dear Amit, as discussed, your order has been delivered to you and hence we are closing this case. Please feel free to write us back in case any further assistance required.