[Resolved] Lenskart — spectacles delivery delay

[Resolved] Lenskart — spectacles delivery delay

R [email protected] from Coimbatore, Tamil Nadu

Ordered spectacles in lenskart on 9th feb and payment made. No call from them. After calling them they said courier issue. Then got a message that order is placed only today from their system and delivery date is 27, the feb. This is not right before. This is happening for second time. Everytime they take money delay offer and say technical issue Lenskart order [protected]. Was this information helpful? No (0) Yes (0)
Mar 23, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Feb 16, 2019 Lenskart Customer Care's response Hello! Sincere apologies for the bad experience. We will get this issue sorted on priority. Feb 17, 2019 Updated by [email protected] Only an email for formality is sent where date is indrectly mentioned again as will be 27th Feb. No corrective action sad to see the money getting rotated and no value delivered to customers' Feb 21, 2019 Updated by [email protected] There is no resolution so far. What is the compensation that we are going to get from lenskart. There is much of difficulty as there is undue delay. The spectacles is supposed to be delivered yesterday as per agreed revised timeline from the undue delayed date.. Feb 21, 2019 Updated by [email protected] As committed by lenskart, . the second commitment of 19th is also not met and they are unable to deliver. We need compensation for the money paid, mental stress and agony being in bad need of the spectacles and managing through various means...
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[email protected]

from Coimbatore, Tamil Nadu

Hi
There is just an email sent fir formality starting that the issue will be looked on to .but no solution.or corrective action .I m in bad need of my spectacles Max by 19th or 20th Feb. What. I m getting is just a formality email from lenskart that gives the same date I directly as 27th Feb. This is really painful .why is our money rotated like this . This is second time and sad to say this.