[Resolved] Lenskart — spects

shyam1001

from Vinukonda, Andhra Pradesh

Address:

Lenskart no. 1, GDS complex, Green Circle, New Katpadi Road, Vellore, TN,, Vellore, Tamil Nadu

I ordered 2 sets of spects from lenskart no. 1, gds complex, green circle, new katpadi road, vellore, tn, & paid rs. 14000/-. It took 17 days to deliver the articles and to my surprise the spects are giving blur vision & need to adjust my focus by moving the spects here & there / front or back. The earlier spects which i am still using does not have the same issue. I request to replace the spects as i am not able to use it if i use i get lot of stress in my eyes.

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Jan 29, 2020

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2019

Lenskart Customer Care's response Dear Shyam! Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to share your order details or contact number on [protected]@lenskart.com so that we can assist you in a better manner.