[Resolved]  Lenskart — Store manager rude behaviour

Address:

Lenskart, Orion Mall

Please note, a lady name Kalpana in lenskart store located in Orion mall was very rude and pathetic..

Brief narration:

I and my sister went to purchase spectacles which was 1+1.
So we selected 2 spectacles, one thin frame and the other thick frame. She told since power is more, after adding lens to it, the thin frame might bend... So we said.. we had already bought before which was thim frame and no damage happened. So we ordered.

Later during the pick up.. the thin frame was exactly fine and the thick frame was a little loose on the face... So when we asked, she started raising her voice by telling... I had already told u before, u said it's fine..now u got this issue and started blabbering [censored].. we tried explaining her saying, u said for the thin frame and not for the thick frame. She dint accept it and started arguing and behaving ruthless...

We customers come to purchase, and this is the treatment we get in return.. we are not taking any product for free. We are paying and we cannot be treated like this.

I will again mention.. kalpana, store manager at lenskart, Orion doesn't have simple ethics towards customers. She was very arrogant and has a lot of attitude.

Please take a proper action against her so that others shall not face this kind of treatment.

Thank you