[Resolved]  Lenskart — swapnil kasbe hopeless executive

Address:411006

Hi team,
Would like to bring to your attention an unprofessional behaviour of the sales executive swapnil kasbe at viman nagar branch pune

I informed him i did not receive the bill on email but he kept on insisting i did, all he had to do was give me a print out however he was not ready ro co - operate and was confused how to operate the system said you can go an complain, very rude and un professional behaviour with all customers around kept on saying i cannot handle everything

If he cannot handle customers than why is he hired

Azim on the other hand is very polite and customer centric he helped immediately with the printout

I want immediate action on this guy as he himself told me to go an lauch a complaint against him

Regards

Anusaya nambiyar
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Feb 22, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Lenskart Customer Care's response
Hi Azim, we regret the inconvenience caused to you, please share your registered contact number so that we can call you to assist with the best possible resolution.
Verified Support
Jan 13, 2018
Lenskart Customer Care's response
Dear Anusaya, your order has been delivered and concern has been resolved now. Please feel free to write us back in case any further assistance required.
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