[Resolved] Lenskart — temple of the frame screw loose part in 16 days from delivery. | |||
I have purchased vincent chase matte black green line full rim round medium (Size-51) vincent chase air vc e11578 - c3 eyeglasses Product id : 130635, from online lenskart store with oder no: #[protected] on 16/02/2019 which was delivered to me on 21/02/2019, 09/03/2019. Morning on the frame of the teple screw is loos apart. I talk to lenskart customer service, but there was no one to resolve my problem so i posted it here. I hope you will solve my problem with that zeal how you were calling to ask me to buy a specs even after i placed an order... My ticket number #8097630, Was this information helpful? | |||
Apr 10, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Mar 19, 2019 Lenskart Customer Care's response Dear Faiz, We apologize for the inconvenience caused. We'd never want you to experience something like that.we will be calling you shortly to assist you better.
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1 Comment | |||
Comments
I bought a vincent chase specs on 12 th feb 2019 .i was assured it wont break . By mistake i broke my lens . Only the edge of one of its leg is broken. Can i have that only that leg replaced in exchange of some money
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