[Resolved] Lenskart — the product is not good and fit to my face and also it makes a marks-order id: [protected]

[email protected]

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu

I bought the glass before 15 days. This glass makes a marks and it is not fit to my face and also am getting pain. I am feeling uncomfortable by using of this glass. I went the store, where i bought. They were adjust but still the same problem is repeat. I am also spoke with customer care and also drop a mail to [protected]@lenskart, still they are not response to my mail. I want to return that product, and refund my amount in my bank account

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Jan 15, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2017

Lenskart Customer Care's response Dear Customer, we regret the inconvenience caused to you, please allow us some time to get the details checked and we will call you to assist.

Verified Support

Dec 10, 2017

Lenskart Customer Care's response Hi Renuga, as discussed, your concern has been resolved now. Please feel free to write us back in case any further assistance required.