[Resolved] Lenskart — the store in doddakannelli on sarjapur road bangalore | |||
I visited the above mentioned store to get a new frame and get my power checked. Its a big store with a good collection however grossly understaffed with two staf[censored]nwillingly doing their job. I patiently waited and saw my turn being given to someone else and the staff doing the check up very confidently said he came before me but since he was an elderly person i let him go. And i waited and waited seeing them attending to other customers and taking their own sweet time. Finally when i was walking off, and i informed them they were reluctant to even apologize for this pathetic customer service. This is the problem when company expands and hires anyone and everyone who doesnt have the minimum courtesy to attend to the customer. Was this information helpful? | |||
Jun 23, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support May 13, 2019 Lenskart Customer Care's response Hello! Sincere apologies for the bad experience. Please share your contact details with us so that we can assist you better towards your concern.
Verified Support May 14, 2019 Lenskart Customer Care's response Hello! Sincere apologies for the bad experience. Please share your contact details with us so that we can assist you better towards your concern.
Verified Support May 15, 2019 Lenskart Customer Care's response Dear Customer, Please accept our apologies for your unsatisfactory experience. Please share your contact details in order to connect with you.
Verified Support May 16, 2019 Lenskart Customer Care's response Hello! As there has been no response, we are hereby closing your concern. You can share the details with us at "[protected]@lenskart.in" for better assistance.
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Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
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