[Resolved]  Lenskart — totally unprofessional and unethical dealing

Address:	560100
Website:	Lenskart.com

It was on 4th april 2017 that iwent to your electronic city bangalore outlet and booked for a photochromatic progressive spectacles vide receipt no. 231 at a cost of rs.11000/. I was asked to come after three weeks. When i went there i found the spectacles non photochromatic. I did not collect and they asked me to come after another three weeks for photochromatic glasses. I had given my own frame which i brought from us. When i again went after three weeks they gave me the spectacles but since the centre was not properly done i was not able to read without lifting the glasses upwards. I tried for 3 days and being dissatisfied went back to them. They took the centre and again asked me to come after 10 days. Strange after 10 days they gave me tha same spectacles without rectifying the defect. I again went and told that since you cannot make a progressive one give me separate ones for distance and reading. Immediately on coming home i realized my purpose was to carry one spectacle at a time and i asked for one for distance and one bi focal both photochromatic without comparing cost of these against rs.11000/ already paid. They gave me one each separate for distance and reading. I am still waiting for bifocal. They asked me for returning one frame. I have given them my old frame. Now they are telling come this day and that day. It is 17th july 2017. Will you justify the delay from april 04 to july end now. Even my number of glasses might have changed by now. It was my first dealing with lens cart. Highly shocking and disappointing. See what can you do.