[Resolved] Lenskart — two time order place but wrong item sell

Hitesh Baldaniya

from Hyderabad, Telangana

Address:	380015
Website:	www.lenskart.com

I have order place by lenskart executive and to perfect as per my requirement.
I have return this and after replacement same issues come, also return
But not get refund up to this time.
Then contact lenskart support center his say not customisation available here why they place my order.
- my first order date :- 23/02/2018
After 1 month i have not resolved my order.

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May 12, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2018

Lenskart Customer Care's response Dear Hitesh, Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to allow us some time so we can check the order details and connect with you for better assistance.

Verified Support

Apr 06, 2018

Lenskart Customer Care's response Dear Hitesh!!As per our telephonic conversation, we are glad to know that you are happy with the resolution provided by us.We will look forward to serve you again in near future.