[Resolved]  Lenskart — Unprofessional behaviour

Address:Lenskart Naktala

I want to complain against the store at Naktala. My frame broke on 16th august 7.30 pm that was purchased from lenskart. I stay at Naktala so went there as I cant see without a spectacle and needed immediate repair. The store girl told me to wait outside, as lenskart is allowing only 5 people. I waited for 10mins then she told store will be closed come tomorrow. As if only they are working in pandemic. Im a bank employee, customer service should be prior importance even now.
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Aug 13, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Aug 18, 2020
Lenskart Customer Care's response
Dear Adrita! We are sorry for the inconvenience faced by you. Please write back to us at "[protected]@lenskart.in" along with your contact details so that we can assist you better.    
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