Lenskart — Unsatisfied product | |||
On 16th i have purchased 2 computer class from vijayanagar bangalore outlet. 1) outlet person has given me demo pieces which was kept for showing purpose, i think it is been used by many and many people's. I have asked her i will wait for sometime, please provide me box pieces she said we don't have you have to take this. Dear concern iam paying the money for the glasses and i haven't asked them for free of cost.. Taken 999/- + tax and given demo pieces. My brother brought same from marthahalli outlet they took 2days and given new one, so i have visited the lenskart. It was a emergency for me to buy the glasses. 2) she has not given the clothe which needs to be given for any glasses. 3) i have membership card she said it can't be used and she has taken full amount around 2300/- rs for 2 computer glasses.in your app it shows 708/- rs after adding tax for 999/- glasses. She has charged double. If you are giving demo pieces, then take 50% and give me that. Taking full amount and giving used one. I don't know what you do, i need difference amount 822/- back. Finally, i was so excited about lenskart, now i will never going to refer anyone for your service. Was this information helpful? | |||
Lenskart customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Gaana! We would like to make things right for you and we sincerely apologize for all the hassle. We request you to kindly share your order number so that we may assist you in a better way.
Reply
Hi Gaana! We would request you to share your order number so that we can check the detail and assist you better.
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