[Resolved] Lenskart — Unsolicited sms to a non-member - cheap marketing gimmick

Vinodcnair82

Address:	New Delhi, Delhi, 110020
Website:	www.lenskart.com

Hi Team,

I was never your member and will never be one as well. I received a SMS from 'MD-LNSKRT' on 14th Oct, 2015 @ 07:32 pm which reads,

"Your Account is credited with Rs 500. Use it now to get your first frame free + Extra 500 Off @ www.lenskart.com/frame Use Code GIFT-REGI7-5VZ-Y0QMOT @checkout"

Request you to respect the privacy of others and not to resort to such cheap marketing techniques. I have also reported this to the telecom regulatory authority as my number is on the National Do Not Disturb list and such messages are strictly not acceptable. As already mentioned, I was never your member and with cheap marketing gimmicks like these.. I will never ever become your member as well.

This has reference to the complaint booked on your website with reference number. The number and email address to be removed from all your lists has been mentioned in the mail sent to you with these reference numbers.

https://lenskartinc.freshdesk.com/helpdesk/tickets/948439

https://lenskartinc.freshdesk.com/helpdesk/tickets/948444

Regards,
Vinod. C.

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Jun 4, 2016

Complaint marked as Resolved

Verified Support

Oct 20, 2015

Lenskart Customer Care's response Dear Vinod C

We have already added your details to our list. However if you are still receiving the messages and email we will get it checked and resolved at the earliest.