Lenskart — Unwanted Charges Calculated

I am buying the gold membership plan and applied the coupon so the net balance become 0 and they calculated tax and convenience fee on zero rupee.
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Hi There ! We understand the concern, but this is merely a small activation or maintenance fee for the Gold Membership, which entitles you to special discounts and offers on a number of our best brands, like Vincent Chase and John & Jacobs. Please feel free to reply for any further assistance. We will be happy to help.
Absolutely correct, they don't provide any proper explanation of the amount they collect

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