[Resolved]  Lenskart — very cheap quality product

Address:

601 6TH FLR SUKHJYOT APARTMENTS, TEJPAL SCHEME ROAD NO 1 NR,, TEJPAL SCHEME ROAD NO 1 NR, Mumbai City, Maharashtra, 400057

Hi,

It has been just 8 months that this piece of product made me visit your andheri west store twice.

Even after purchasing product from lenskart for 2nd time the satisfaction is nil.

After promising me the best quality frame and some blue lenses i purchased the product considering the brand, service and so called offer which eventually made me to take the decision.

The worth of this product is totally 0 as after purchasing first i visited andheri west amboli store for some screw came out within 3 months and after it was fixed and again false promise made that there wont be any problem but, i started facing problem again then my right lense just came out of frame and dropped on floor which made me visit the store again last week. I told the store sales person im really facing bitter experience with the product and need replacement. He casually told that they have raised the complaint and would revert me or call me in 24hrs. It has been more than 72 hours no one bothered to inform me the status. I asked the store manager if he wants me raise complain he told its not required.

Finally im left with no option but to write this to you when the right lense again dropped on floor and chip of lense came out. I'm also attaching pictures of it.

Request you to promote some genuine and ethical service offers rather than just fooling customers with 999 offer if such bad is the product.

Hope ill get to see some action only if you value loyal customers who has trusted and purchased from lenskart time and again.

Name : harshranjit singh
Number: [protected]
Order #[protected]

Thank you.