[Resolved] Lenskart — very low quality product with many scratches

1995sharad

from Noida, Uttar Pradesh

Address:	Ghaziabad, Uttar Pradesh, 201009
Website:	lenskart.com

Lenskart gives me a very low quality lenses. After few months it starts to get many scratches even after anti scratch coating and also the visibility of the lenses is vey low. Sometimes they give me problem in night light and in artificial light. I spent a lot of money in lenskart lenses to apply all the coatings but this gives me a very bad result. And now they are ignoring the complaint too.

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Feb 1, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

Lenskart Customer Care's response Dear Sharad, thanks for sharing the images with us. As per our telephonic conversation, we would request you to kindly visit our store and confirm the same so that we can proceed further.

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Comments

smriti.mishra99

from Gurgaon, Haryana

Its barely been 2 months and the frane that bought from lenskart.com has broken from the hinges.Though my first order with lenskart it turned out to be really bad.It broke when i was the folding the specs to keep it in its box.I think lenskart is not good when it comes to quality.My money got wasted ordering with lenskart.