Lenskart — Very poor service and customer support

I had purchased a progressive Lens with photo chrome transition feature from your Good Earth Mall outlet on 30th March with a Frame.
The store attendant broke the lens during fitting. The lens was reordered on 2nd April and when I got it on 6th, it got again broken during fitting by the same person.
This was again ordered on 6th and was promised to be delivered on 9th morning.
Today when I am connecting with the shop, there is no response.
I am somehow managing with my old specs where the power is not okay.
Never expected such a poor response from Lenskart.
I will not recommend Lenskart to any of my known people going forward.