[Resolved] Lenskart — warranty

Bhavya Kumar Garg

from Noida, Uttar Pradesh

Address:

Faridabad, Haryana, 121008

I bought premium anti glare lenses with frame on republic day sale of this year. It said that it wasscratch resistant. But now when i visited the doctor for a regular eye checkup, he examined my lenses and said it was too early for a lens like this to get scratches. He asked me to contact you. My lenses are in warrenty. But now i see in many blogs that you deny people justice in such cases. Please contact me to discuss the details.

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Oct 5, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Sep 01, 2018

Updated by Bhavya Kumar Garg I have my lenskart account on the same mail as i used here

Verified Support

Sep 02, 2018

Lenskart Customer Care's response Hello Bhavya! Sincere apologies for the bad experience. We request you to share your order details with us so that we can get your issue resolved at the earliest.

Verified Support

Sep 03, 2018

Lenskart Customer Care's response Hello Bhavya! Sincere apologies for the bad experience. We request you to share your order details with us so that we can get your issue resolved at the earliest.

Verified Support

Sep 04, 2018

Lenskart Customer Care's response Dear Bhavya, Since we did not receive any revert from you regarding your order details and contact number, therefore, we are closing this concern and it will be automatically gets reopened if you will revert with required details so that we can assist you better.