[Resolved]  Lenskart — Worst buying experience

Visited ur showroom at dilaram bazar at rajpur pur road dehradun 248001. After selection of 2 frames of Vincent, waited for 45 min to load the order and then was asked to come back after 2 days due to some state. Error . Then selected a packet of disposable lenses, asked for 2 nos. Store had 1 in stock . While loading order it showed a promo of FREE lenses liquid, the store manager who was utterly RUDE refused to give saying this does not apply to our purchase. Wasted 1 hr. And shopped for Rs. 200. While you are sanitizing people and stores . Look into the sanitizing for the staff in store too .
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Aug 6, 2021
Complaint marked as Resolved 
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Dear Vikas, we duly apologize for the hassle you've faced. We will ensure stringent feedback is shared with the relevant team for a better experience. In case of any issues/assistance, please write to us at [protected]@lenskart.in and we'll be glad to be in your service.

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