[Resolved] Lenskart — worst quality of frames | |||||
I purchased glasses under order no. [protected] from the Mgf mall gurgaon branch, I faced several issues with the quality of the frame many times with the store and it was resolved locally, the frame has finally broken within 3 months of purchase due to bad quality and the store personnel has rudely denied to be able to provide me with any help. This was my first purchase of lenskart for 2 glasses and it has turned out very bad, I never expected this and if this will not be resolved I will not be looking forward to make any purchase in future or would not let anyone I know make any purchase with it. Was this information helpful? | |||||
Aug 11, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jun 19, 2018 Lenskart Customer Care's response Dear Neha!! We are extremely sorry for the inconvenience caused to you. We never want you to had such an experience with us. We assure you that we are to assist you in the best possible way. We request you to allow us some time so we can check the order details and connect with you to discuss the concern.
Verified Support Jul 03, 2018 Lenskart Customer Care's response Dear Krishan! As per our telephonic conversation, the refund of your order has been done. Please feel free to write to us in case of any query.
| |||||
Add a Comment | |||||
78%
Complaints
1643
Pending
238
Resolved
1208
View all 1643 Lenskart reviews & complaints
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
View all Lenskart contact information
Post your Comment