[Resolved] Lenskart — Wrong eye power prescription by Lens kart home eye testing | |
Against this Appointment Number[protected], the eye testing person visited my place during lock down and suggested me a wrong power, depending upon this power I made a glass from Lenskart outlet, but as the glass power is wrongly prescribed, my eye got damaged for irresponsible act of Lenskart unprofessional eye testing, and the outlet and customer care, both are not cooperating with me. Hence there is no option left for me except consult a legal personnel. This act of Lenskart is utterly unprofessional and irresponsible. Was this information helpful? | |
Sep 5, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Aug 04, 2021 Lenskart Customer Care's response Hi There! Sorry to hear about your unpleasant experience. We are currently reviewing your account information and be assured we will try our best to answer all your questions. Will be contacting you at the earliest. Thank you.
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