[Resolved] Lenskart — wrong order taken

Rajesh2429

from Bengaluru, Karnataka

Address:	560084
Website:	lenskart

I would like to register a complaint of one the branch in bangalore,
I have recently visited the store then i have ordered two frames with the same power, but the guy has taken the order one with power and the other one without power, dont he have any sense how can i use one with power and the other without power..???, i got to know this info from online chat he has given me the information to contact store, then i tried contacting the store they are not answering properly while i am talking to them they are disconnecting my call again and again... I am really not satisfied with it...

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Jan 19, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Dec 06, 2017

Updated by Rajesh2429 I would like to register a complaint of one the branch in Bangalore,
i have recently visited the store then i have ordered two frames with the same power, but the guy has taken the order one with power and the other one without power, dont he have any sense how can i use one with power and the other without power..???, i got to know this info from online chat he has given me the information to contact store, then i tried contacting the store they are not answering properly while i am talking to them they are disconnecting my call again and again... i am really not satisfied with it ..

Verified Support

Dec 07, 2017

Lenskart Customer Care's response Dear Customer!!We request you to consider our sincere apologies for the inconvenience caused to you. We request you to share your order id with us for better assistance.

Verified Support

Dec 08, 2017

Lenskart Customer Care's response Dear Customer!! Kindly share your order id with us so that we can assist you in a better way.

Verified Support

Dec 09, 2017

Lenskart Customer Care's response Dear Customer!! We have requested to share your order id with us multiple times. In absence of any response, we are unable to pursue this further. Please connect with us for any assistance required.