[Resolved] Lenskart — Wrong power

R Raj Ranjan

Address:

BSF ,SHQ BHILAI

Sir, refer order no.[protected] product is deffective with respect to power for far distance vision. i am unable to see far distance . seems, power of glasses or cylendrical axis is not correct. causing headaches when used. money gone wasted. should have ordered from local optician. Now i have shifted to bhilai from delhi. Can you provide assistance here?

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Aug 8, 2021

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2020

Lenskart Customer Care's response Dear Raj, we duly regret the inconvenience caused. Please be assured that we'll have the details checked and we'll connect with you at the earliest.