[Resolved] Lenskart — Wrong product delivery and poor services

Siddhi Dhapre

from Pune, Maharashtra

Sep 29, 2022

Address:	Sadashiv Peth, Kumthekar Road Pune
Website:	Na

Hello Team,

Greetings of the day

It’s been more than a month that you have failed to deliver my product despite of being your loyal customer since years.

It was pathetic experience in one of your store of JM Road Pune where one of your executive has given wrong pair of lenses and despite of giving correct information the he has given me only one single lens though after complaining it was promised to me that would be providing me another pair of lenses but they fail to do so and it’s been more than 40 days now .

Kindly initiate my refund

Regards,
Siddhi Patil

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Nov 12, 2022

Complaint marked as Resolved

Sep 29, 2022

Updated by Siddhi Dhapre Hello Team,

Greetings of the day

It’s been more than a month that you have failed to deliver my product despite of being your loyal customer since years.

It was pathetic experience in one of your store of JM Road Pune where one of your executive has given wrong pair of lenses and despite of giving correct information the he has given me only one single lens though after complaining it was promised to me that would be providing me another pair of lenses but they fail to do so and it’s been more than 40 days now .

Kindly initiate my refund

Regards,
Siddhi Patil

Sep 29, 2022

Verified Support

Oct 02, 2022

Lenskart Customer Care's response Hi Siddhi! We can understand the situation and we really apologize for the inconvenience caused. Further, we request you to kindly share your order id/ contact details so that we can assist you in a better manner. Thank you.