[Resolved]  Lenskart — Wrong product received from Lenskart

Address:42/2,Senhati Colony , Behala , Kolkata 700034

Order no- [protected]. Got my product delayed and then found out that I received the wrong products. Been talking to the reps for the last 7-8 days for exchange or refund but to no avail.
Courier guys coming and saying they cannot take this product as it’s not matching what they have been provided from Lenskart. So frustrating and disappointed. Most fraudulent site ever!
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Aug 6, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
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Dear Rohan, we never want our customers to face an issue like this. We would like to sort this issue for you and request you to kindly share your order ID/contact details to [protected]@lenskart.in for us to assist you better.

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