Levi's India Complaints & Reviews

I visited Levis Borivali franchise shop two days back. I selected two garments of Rs 5800/- . I told him to bill. Salesman said pl select 2 free garments . I Selected of Rs 6200/- and offered to pay Rs 400 extra. He said it is not possible. I have to pay Rs 7860/- . He said this is as per terms and conditions . I asked for written terms and conditions. manager said our conditions are oral.
This is a cheating . I need CCTV footage of the stores dated 10 Jan 2021 between 6.30 pm to 7.30 pm to file an FIR against the stores for cheating . I m advocate vinay ansurkar from Borivali mumbai
[protected]@gmail.com

I bought a T shirt from Levis Store From Orion Mall in Panvel
Navi Mumbai, Maharashtra India
Date : 31 Dec 2020
Mobile No : +91 [protected]

T shirt was defected, Stitches under armpit were coming out when I realized I went to mentioned above store and asked for exchange and person in charge said he will get it re stitched again.

Above incident was not first time, I bought another T shirt few days ago from another store in Seawood Navi Mumbai
Grand Central Store. Color of T shirt is spread around after one wash because cheap quality color was used .

I bought another T shirt almost a year ago and it got toned from various sides by which I was not happy because it was not even 6 months after buying T shirt.

I'm posting all pics of my T shirts please do something about it either let me exchange it or give refund

I purchased a shirt on dec 16 and the fit wasn’t perfect so I wanted it to return so sent a return request, person comes for a pickup next day and said that quality no. isn’t matching so he can’t take it (the product was intact with all original bills)and since then I am sending mail to customer care but mails are bouncing back, no executive is entertaining the call.
This is something undesirable from such a renowned company.It seems that I made a mistake.

I bought a Levi's black leather jacket amounting to 6900 rs. After some time the colour faded to brown. I want some solution regarding the same. As Levi's is one of the leading manufacturers in India, I expected a better quality product but I am really disappointed with the quality. Hope you will help me in resolving the matter.
Regards
Rajneesh Bansal
eshail.[protected]@gmail.com
Rampura Phul 151103 Bathida

Early this year month may be February I had brought a shirt from Bangalore, Mg road Levi's showroom. After certain 2or 3 wash it just got fading completely to back portion..

Dear Sir/Mam,

I bought a levis jeans worth Rs 4299 from Levi’s showroom at JHV mall in Varanasi dated 17 Dec 2020.
This jeans was wore one time and now it is losing colour without washing as u can see in attached file.
Please acknowledge my problem and give me a proper solution I want to change this jeans.
If you put my phone number [protected] on your database you can see the purchase information.

Thanks and Regards

I just purchased some accessories and they told me i cant redeem points on accessories

I am buying new shirt and paint please check it is original ya duplicate

I bought a new jeans from levis store jhansi. And after 4 days i wear it first time and it is stiching from diffrent places. Very much disappointed from levis.

I have purchase two jeans aon 28 oct-20 and due to size problem I have going two times foe exchange the same jeans but size not available. The store prrson is not willing to provide me the same size jeans with same price .either they have higher amount shown me. But several times request the amount is either less or high. I told them pls provide me same amount or return the product .they are not ready . I have taken two jeans and one set shocks which is less than Rs. 100/- from which I have paid. They are not ready. They told me you have complaint any one no problem. Sir pls suggest if both cases why always customer paid high amount. It means I am doing crime to purchase Levi's jeans or product . Pls take appropriate step for better service to customers before purchasing all the guidelines tell them after that his willing to purchase the product or not. and any one misbehaving with customers.waiting your positive response.

I m muhammed favas from malappuram I brought levis polo t shirt from levis perithalmanna and returned to there. I submitted bill and t shirt for return and their manager aprooved and told this strore is going to close and i can purchase from calicut. While i contacted in calicut hilite store they also told volg company leave from kerala. I brought product from Levis and i dont want to know about ur frangicy. My contact number is [protected].There are so many cases like this. We trusted levis and u cheeting ur customers. I m also ur prime member 3 or more months i m followup but still no use. So kindly return my money ot t shirt as much fast u can possible

I made a payment for jacket through upi but it failed yet money got deducted, later after contacting npci they sent the refund to levi. After explaining the whole process to customer care levi, they keep sending me same auto mail and i havent received the refund yet, they are not even punctual while replying the mails. I am just waiting to receive the refund as soon as possible.

Order for masks was placed on 24 th June 2020 and the order NoIND[protected]

I had purchased a jean pant from levis out let at hassan (573201) m/s adonis life style on 23.6.2020. And had left the same for alteration in length.

As per the date, i went to collect the same. The said work was ready. However, i felt that the length was bit short and discussing the same with one of the store personnel.in the meantime, another store person started abusing me over the matter and was rude in his behaviour,

As such, i am lodging the complaint and request a suitable compliance for the same

With regards
Ramesh

I ordered clothes from Levi's on 1st of april, and my area was in red so i was supposed to wait till the lockdown, but on 18th of may the delivery was opened in red zone by the government, but i didn't received the order the till now, they just provided a tracking id which was made on 6th of may and till now the order is not picked-up, and they are also not replying to the mails!
Not accepting this thing from a big company like levi's ! Please help me for the same, they are not even replying on mail
My registered email id is [protected]@gmail.com
And phone number is [protected]
And my order number is:- IND[protected]

Levi’s customer service or policy is fraudulent. They not refund to customer. Company black mailing the customer any how, company theft customer money.

Without giving product, company got money.

Levi’s ghot dod road, surat store same example of fraudulent/ theft.

Customer service at store/ online complaint department is also fraudulent.

Even any customer service or any number or mail address is not working in india
They intentionally not to solve customer problem & anyway they earn profit/ benefit using fraudulent policy / services .

I have purchased a women levi’s black pant worth rs.6000 around 7-8 months back in levi’s showroom in jayanagar 4th block thinking that product will be really good and it can be used for longer period, but i am terribly disappointed with the quality of the product and it doesn’t look like a branded one. Truly and completely disappointed with this stuff.

Dear team,
I placed order at levi.in on 12 feb. Item should deliver on 14th feb 2020. But till 21st feb 2020 item not delivered. I mailed to [protected]@levi.in many time. We did not get any response from levi’s customer care. I called to customer care there nobody is available to talk. I am fed up with levi‘s customer service. Kindly do something so that i can get my item as soon as possible.

Levi’s is the only brand i trust blindly when it comes to denim. Couple of days ago i purchased 4 denims (2men+2women) from levis store in cannaught place. I am pretty much unsatisfied with the fabric this time, but this kind of thing is not accepted when it comes to levis. I am regularly following up with the customer care team on twitter and phone calls to arrange an exchange for my denims. But i am not getting any response to my queries. Need a resolution for this.

Bought a few pairs of levi's... I didn't use them for more than 5 months... However, once i did, i noticed there was a defect in the stitching. I took it back to the store in vega city mall. They gave me the run around for over 2 months... Saying it was a ironing issue and nothing more
Kept informing them that the stitching is wrong, and this was once confirmed by their own tailor, but the manager, who seems more like a goon than a manager refused to budge... Further delaying the process and only making me run around.
Eventually once they had to replace the jeans, he said it's been too long and they would not do it. He blatantly refused and said if i have any issue speak to the customer service team.
The worst manager and store... No knowledge with anyone and they don't care one bit.
7 years ago i had a similar issue with my 501's
.. I thought nothing would be done, but at that time the site in garuda said levi's have a lifetime warranty and replaced those jeans even though they were a year old. That is customer service.
Hope someone gets in touch with me and helps me with this issue.
Thank you