Levi's India Complaints & Reviews

Sir meye ne levis se ek jean kharida tha par oh pasand nahi aya to meneh refund kya liye bola tha to levi.in ki traf se bola jap product hamare pass ajay gi to turant hi app ka refund ho jaye gya par abhi tak mera refund nihi mila mera oder id number hai - indoooo91313 jab bhi ph karta hu tabh tabh bolta hai ap ki udhar se abhi war house pe hain next week app ka refund hojaye gya.. Or bolta hain ki abhi governent holiday k baja se delay ho raha hain next week ho jaye gya asay karte karte 4 se 5 week hoye gya mere refund nehi huya abb kya karu mera urjant hain.. Aya ki me soch lu mera paisa dubh gyaya??? Paise jaldi bhajiye mein kolkata se hu durga puja kyaliye kharida tha paar paisa hi nahi mila abhi tak ki mein dusra kuch kharidu. Plz is matter ko dekhiye asap... Ankan chatterjee ph [protected].

I purchased a woman shirt from mathura levis store from back the stitch teared when i went to change the shirt they misbehaved or argue but not given the satisfactory reply kindly do need full its very prestigious brand i paid for this 2399 they said they won't able to exchange but i discuss at the time of purchased they said wld get change if any complaint come in next 3 months from date of purchase

I am regular costumer of your products under my mobile number [protected].
I received sms stating that till 30 th sep rs.750 is off on purchase
I visited your margao goa showroom showed sms
I was very rudely told that if only i buy your product for rs.3500/- then i get this discount
But this condition was nowhere mentioned in your sms
I my family hereby stop purchasing your products from now onwards

Hi,

I would like to share my bad experience with one the levis store in chennai.

I went to the levi's showroom in annanagar, chennai to check up with the red shirt which i had seen back in some other store.

I was told that the shirt was not sold here nowadays because of its low quality (Its levi's brand).

Who the hell did he to say that levi's brand shirt is low quality.

He also insulted me that only rich people come here to buy shirts.

No one like you buy shirts like this here.

Is this the way levi's treat its customers?

If so it wont last long.

I thought everyone in the world can wear levi's not only the ones born in silver spoon can wear levis.

Am greatly disappointed with this incident.

Below is the showroom detailss:

Levi's exclusive store
#12, second avenue, annanagar, chennai,
600040

If you really care about your customers please take some actions against this store or particularly against that representative.

[protected], i went to levis show room in 12, second avenue, block ad, anna nagar, chennai, tamil nadu 600040.

I faced very worst experience with showroom service representative. They are not treating the customers good. They are servicing well only if you buy something, if you are not with the collections and if you prefer to leave they were like insulting customers.

I buy a jeans on 13 sep from elante mall plot no178&178a chandigarh by sales associate vijay vide trxn no 2153 and i had given jeans for alteration and i was instructed to collect on 14 sep 18 by 1400 hrs but it was not done after 1500 hrs...
I had no time for waiting at that time as i had planned to go out of city but due to this delay i had to postponed my journey...
My experience with levi's was very bad...

I ordered a jeans online from levis but it was not satisfying so i returned it. The returned was accepted and i got a mail on 15/8/2018 that your returned approved and your refund will be prossed to your original purchase method within 7 to 10 days if you purchased cash on delivery our castomer care will be in touch to get your bank payment. My order number is ind[protected] today is 29 aug but nobody from customer care has contact me, so please refund my amount as soon as possible.
Thank you

I want to exchange levi's white shirt (Size l with size m) but i don't have bill could you please help me out to exchange its new didn't even wear once except trial. (Sales man by mistake billed different size shirt rather than the shirt i trailed). If you could accept my request arrange nearby outlet to change shirt it would be so nice for your regular customer.

I bought a levi's denim of jet black colour of rs. 3999 which is quite expensive. As it is expensive and as the salesman of levi's store (The cerebration mall) udaipur told it is of very good quality and that we wont have any complaints about it. But after using it for 2-3 times the colour started to fade away. We thought its ok but i got really shocked that my denim's fabric started getting rugged and it was looking so ugly that i was no longer able to wear it. We went to the store to get it exchanged but they totally refused it. I mean why they are charging so high when you cannot provide a good and money worthy product. We are so pissed off whit this service provided by levi's and its showroom.
We bought a premium product of levi's but it turned out disastrous.

Levi's store, rt nagar, bangalore
I recently bought one blue 711 jeans from this store. Everything was fine, just the length was to be altered which they made it different for both the leg. I asked them to make it properly as both my legs are of same length.
Next day when i went, they gave me the jeans without any changes made. I asked them to do it again, they said they don't alteration more than once. I told them i am not taking it like this.
At my fourth visit, i had to take the worst fitted blue denim with thread coming out from where the alternation is done. Plus, they have altered in such a way that i can't fold the jeans as it is torn inside.
This is the worst i could expect from levi's. I feel like crying that i wasted my one month saving of rs. 2, 799.

I ordered a jeans pant of levis but its not satisfied me so i returnmed it. The returned was accepted and i got a mail on 26 jul 2018 that your returned approved and your refund will be prossed to your original purchase method within 7 to 10 days if you purchased cash on delivery our castomer care will be in touch to get your bank payment. My order number is ind[protected]. Today 13 aug but nobody from customer care contact me, so please refund my amount as soon as possible.
Thank you

I have bought 2 levi's jeans from its store present in mgf metropolitan mall gurugram.
After first wash, stuff of denim turned out to be so bad. It doesn't seem original levi's. I was a very big fan of levi's. But this incident makes me confuse about a big brand "levi's".
I'm not sure whether i was cheated by that store of levi's or levi's has itself degraded product quality. It was really a waste of money.
Kindly do the needful asap

I have been purchased jeans of levis and almost all (4) has been stretched form knees. Stretching of one of them is not fine.
All i purchased is of 28 waist but after using 4-5 was it stretched from waist to toe.
I have been contacted several times to the store but there is not support. I also contacted/emailed to levis support but not getting support.

Please let me know after this bad experience how can i purchase another product of levis in future?

Mr image marketing
Kamla nagar agra
They had told us that if we take 1 levis product, 1 product of levis will be free for us and in billing the rate of higher mrpwill be charged in bill
And now we have taken 4 jeans of levis of mrp 3599, 3699, 2799, 2999. Respectively
So he had charged the jeans of mrp 3599 and 3699
And made free the rest of two jeans but we are saying to make 3599 jeans free against 3699 and make 2799 free against 2999 as he said that they will make the jeans free of same mrp (Approx mrp)
So this is my complain and i hope you will respond me as soon as possible.

I purchased 34” jeans when wore first time it was too loose. Hence checked waist and it was 36” plus.

Took that to Levi’s store in jayanagar where I purchased it from. They refuse to accept and said that whatever is written is final and they don’t measure it. They not only refused to even measure but also misbehaved and asked to go out.

One guy said I will measure your waist also as 36” and other said you do whatever you can.

I purchased a Levis 511 jeans from Levis flagship store in Guwahati. The problem is that the color of the jeans is not permanent it colors the shirt if tugged in, comes on hand when touched. I washed it three times already but still its the same.
product derails as found is as below:
[protected] CW/20-2017
STYLE CODE R6138 5025
Pls look and kindly help me in changing the product

Sir/mam i ordered 3 clothes on 17/6/2018 out of which 2 were returned due to size issue. Since exchange was not available refund was the only option left. My return was completed on 27/06/2018 and your policy says you will refund within 7-10 working days. I have spoked to your customer care many times and all they say is we will initiate it tommorow but that tommorow never came, it is my kind request please look into this matter m really tired of this lame attitude of levis India.

ORDER NUMBER: IND[protected]
Placed on 17/06/2018

Dear sir/madem,
I have purchased a Levis jeans 4 months ago from Levis db mall store Bhopal (M. P), but the jeans got turned/damaged by itself. I am very much unsatisfied by the product the purchased since i spend more than 3000 rupees for it and i not able to use it for even more than 4 months. Its a very bad response and product from the company side so sir/madem please help me in this problem. My contact number is [ [protected] ] and my email id is dushyant.[protected]@gmail.com

Just got a rude shock - read rude behaviour at the Shoppers Stop outlet at South City Mall, Kolkata. My fav brand Levis. When asked about the difference in offers at Levis Store, South City Mall and the Shoppers Stop Outlet - the 2 salesmen esp the one looking from North East was mockingly rude - something my fav Levis class does not require. Anyway its upto you whether i keep u high up on my list.

I have purchased one jeans on 21/06/18 and it was given for alter as per suggestion of sales girl. According to the receipt, the jeans was suppose to ready by 23/06/18. But when i visited they asked me to collect it on 24/06/18 as the jeans was not ready. On 25/06/18 i went again to store to collect the same but the manager (Ravi choudhury) said that the tailor is sick and they will do the alter at outside and asked me to collect on the next day i. E. On 26/06/18. On 29/06/18 i had again visited the store for the third time but the manager apologies and again asked to collect it on the very next day i. E. On 30/06/18. Today on 3/07/18, 4.48 pm i went again to collect that jeans. The manager (Ravi choudhury) was on lunch break, and one of sales man (Umesh gogoi) again asked me to wait for one hour to make the alter. But unfortunately i was running out of time so i told him to ready the jeans by tomorrow and also reminded him their irresponsibility and casual approach to customers, then he misbehaving me and shouted at me abruptly. I request levi's customer support manager to look in to this issue seriously and reply me back.