Levi's India Complaints & Reviews

My brother had recently gifted me a denim from levis xclusive store Linking road, mumbai. aftr the first wash i can see a stain on the piece at the back beneath the belt loop. we havent kept the bill for the same. i hvnt faced such a problem in Levis earlier as i m very much comnfortable with ur products .kindly suggest what to do as it costed around 5500.00

I purchased 4 levi's jeans from levi's registered showroom based out of pink square mall in jaipur.

I made this purchase on 25th december 2017. After 1 month of this purchase i observed that the jeans was showing marks of wear and tear.in just couple of wear jeans was like that. During this i havent washed the jeans even once. I am attaching pics for your reference.

I want refund / exchange.

Saadi...

I have become a levi’s loyalist over the last few years but i have to say i am terribly worried about the last product i purchased. The transaction number is 5747, purchased on 14th jan 2018 from infinity malad, mumbai. It’s a pair of denims for ladies. I have washed this pair about 4-5 times till date and every time the colour of the water alarms me. This has never happened before with any of my other denims and i know enough to know this isn’t the colour of indigo running out. The water is a yellowish colour when soaked in water and turns to a muddy brown upon adding detergent. I don’t experience any skin irritation and i am perfectly comfortable whilst wearing the pair. But i can’t help but be worried about this. Would be great if someone could advise asap.

Sir i am general client of levi's since 2004. Be that as it may, i have been confronting a genuine worry from most recent one year. As i purchased a jeans (Product code-51134) from your vaishali nagar jaipur store marda associates. Receipt number is 3921. This is the first run through when i confronted such unpleasant circumstance. The item which is specified above is discovered the pealing (Weaving) while time of procurement and the same was counselled with the business official yet they guaranteed and make me persuaded this is nothing and a similar will be cleared in first wash. Be that as it may, now there is a gap happened. Neither they are prepared to get this trade nor ready to give the arrangement. I felt terrible as i am the current client since long and this is the circumstance is extremely humiliating development for me.

Regards
Devendra pratap singh
[protected]

I have given my two phants for 're alteration in vizag dwarakanagar store.. When i bought bought four pants in the same store.. He took just one hour to finish alteration and he has handed over the new pants on the same day..
And after two days i have given my two old levis jeans for 're alteration and now it's already two weeks now.. And when i am asking him about my pants.. He is keeping me waited in the store.. If i still ask him about that.. He is just saying me.. It's not so easy job.. And it takes time and you have to wait.. And upon that he has already informed me to pay money for the service.. And now i want to know what is wrong with your services.

I like to informe that I have purchase one pant on 3/02/2018 from dhanbad Big Bazar area outlet but when I go for payment then ur outlet staff ask me to pay in cash but when I deni than he take time for alternative arrangement which is very much time taking.As a customer I am very much offset from the type of service. For u r reference my LOT #[protected] ; Bar code no[protected] R6135. Regds Rajeev Ranjan

I purchased a reversible shirt from Lewis store @ Ambience Mall Gurgaon, not even washed for the first time and just been wore once found some holes in the shirt when wanted to put it on for the 2nd time in the same week .

When we went to the showroom to complain about it, we were told to drop the defective shift there so they can send it for a quality check and revert back in 8-10 days, but no one was bothered to do so till about one month and that too when we ourselves visited the store again and we're told haven't got any response might take few more days, post that after one and a half month gone we visited again and now we're told that we might have tampered the piece on our own and they can't do anything in it.

Hi team,
I purchased a printed denim pants from the levi strauss shop in edapally kochi. The fabric is thin and stretchable they told. I don't use this fabric for any kind of rough use. Recently without any tampering while i had to stand up from my knees i saw the fabric being torn just like any low quality poor fabric. I was too much impressed by the brand name before this incident but now i would never recommend any of my friends or relatives this brand. I know that is not a big thing for this very famous brand but still that is just a small thing which i can do from my end. This is the first time i saw a denim material being torn like a cotton fabric

*date of incident 15/01/2018
*[protected]/[protected]
*sir i m frequently buyer of levis denim of fit 513 this is the first time i am facing fabric problem geniunly. This denim was purchased from planet fashion store hisar (Haryana). Planet fashion customer care has recommend to complain on levis helpline
*i will be comfortable if you replace me this article of kindly the amount

Hi Team,
I have purchased Levi's jeans from amazon site and i have an doubt that product is not original or may be first copy of original.It has black label in back side "LEVI'S LINE 8" 519 code, I have never seen this type of label. So please advise me that its a new label in the market or copy of original one. I have also attached picture for the same .

My email id is [protected]@hotmail.com and contact no [protected].

thanks in advance

I purchased a ladies midrise skinny fitting jeans on 10th march 2017. It's code 711 and has manufacturing year as 2017 on its label.
I purchased this jeans from pune j m road branch. I have submitted this particular product in the same branch yesterday. Hence requesting you to do the needful as this has happened for the first time in 30yrs.
Thankyou,

Regards
Soniya t changediya

Dear sir i am purchase will a swetar but swetar prodect verry bedfull becouse this swetar are hands roll in bubles after 20 days purchase. Plz
My probelm are not solv your levis showroom maker plz take call me some problem solv
I take your levis and meet your maker but not setifite answear your prodect after 20 days falt and sawter are use for only sape and sape plz

Lies lies lies. They will lie as they please to sell anything in their store. Expect no integrity or honesty from the sales person in their store. Don't even imagine exchanging anything. I had bought 4 jeans on a buy 2 get 2 offer. They forced me into buying the 2 least expensive jeans for free. I had bought 2 jeans priced more than 3k but was shown jeans priced less than 2k for the 2 you get for free. They simply dont show you the other stuff. When i asked for an exchange to size 27 as i felt after wash it loosened up a bit, they said they don't have it and the sales person (Who is a blatant and disrespectful liar) said there is only one piece available and it's in andhra and chrompet chennai. (I can't believe a store lies and insults a customer like this). And i checked the same jean was available in the store at first floor. And can you imagine they even went to the extent of saying that the model i had chosen doesn't come in size 26 or 27 at all. The starting size is 28 and it can't be found in any store in india since those sizes are not manufacturerd in that model which was a big fat lie because they have it the levi's store on the first floor. They'll tell you anything to sell their stuff. What's even worse is i can't give a feedback to levi's india because when i go to their feedback page i an not allowed to access the page without login credentials. If this business has soo much as a semblance of integrity they should get back to me and have the store apologize for all the lies and insults.

Levi's jeans[protected] size 34 @ rs. 1737 on 9th nov 2017 purchased from r j enterprises, kingston tower, bypass rd, virar west, pin code 401303
My invoice no: 088
Return date to store on 27th dec 2017
Store people are not giving compliant number registered at levi's and it's completing month they are not ready to exchange product. This is 2nd time it has happened earlier warranty period was lapsed so it was not exchanged but this time i have returned the product within 2 months of. Purchase as conveyed by them it shud be within 3 months of purchase date if there is any issue company 'll exchange it.. I want to file a complaint on store as well as they are cheating on their customers by giving fake commitments and request to levi's company to exchange my product...

Sir,
I have purchased Levi's Jeans from your store located at rudrapur, Udham singh nagar, uttarakhand, .I have purchased that jeans and given for fitting on your store only.After fitting When i saw that jeans the tag of Levi's was dirty and contractiled, like it have been used and washed 2-3 times. somewhere on jeans there was cut and torn also.when i have said to store head he said it is fashion . I m also of 18 years I also know fashion...So plz take quick action plzz, fast
Email id [protected]@gmail.com

I purchased a jense from levi's store in udaipur on offer of 30%.
But i want to exchange it because it's waist size is lesser.
But the store owner says that they can't exchange because i purchased that jense on offer scheme.
I have the bill of that purchasing please help me.
I have paid ₹2100
I want to exchange this jense with 36 waist another jense.

This is to inform you that I have been a very kind customer of yours since years and this is the second time i am facing this issue of poor quality of my sweater which i have bought from one of your store. I went to one of your stores to get it replaced but I was told that I was not having bill of this item purchased . You only tell who will secure the bill of such item for months. This is just the trust of levis that I have been coming to your stores for shopping since years . Its not only I who has been purchasing these items from your stores but I have also referred to other customers also. You only decide what will be the image of yours if you will treat your customers like this. its around 1 year back I have purchased this item... sweater was around 2000 ...Its really frustrating that brand of such high customer satisfaction has such issues and beside this they are not resolving these issues.. Kindly either solve my problem or I'll have to knock the door of Consumer Court... I have been your kind customer for years .Kindly dont break your trust for few bucks. Kindly do the needful

Hello Levis
I bought Levis Jeans from your store on 16/11/2017 from Trillium Mall, Amritsar, Punjab and they promised me warranty for 6 months, and now the store manager is refusing to replace the product and acting rudely for no reasons at all .The product is defective and I spent my hard earned money on the product. Please help me .
Please revert back as I visited the store number of times
Name - Balraj Singh
Contact - [protected]
Email - [protected]@icloud.com
Store Manager - Sushil Mishra

Hello,

I had bought a levi's denim jacket of worth 2799 rs, but after a wash it doesn't look like new, it looks like used jacket, so i asked them to replace it or refund, but they are saying "the fabric is like that only, it gets new shade after every wash, we cannot replace or refund". But what's the point of buying a new jacket of 2.8k that looks like a jacket that haven't washed since ages, its faded and has got white lines all over the jacket, did not expect this from levi's, i've been a loyal customer since many years.

My denim new levis jacked as faded away completely after 1st wash, this is so not taken. When i go to the store the representatives talk nonsense. This is not the first time that’s happening. Most the jeans fades away after wash. And my new jacket looks horrible and got white lines. All i want to tell u is, i don’t respect your customers. I have shopped so much in levis from past so many years and this is how u treat your customers? I’m never going to shop at levi’s and i’m spreading the word to as many people i can. There is no proper customer response unlike other brands. I regret i shopped so much from your store. Never will i step in again.