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Levi's India Complaints & Reviews

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Updated: Sep 11, 2025
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Levi's India reviews & complaints page 29

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S
shyla.P.N
from Bengaluru, Karnataka
Sep 17, 2012
Feb 27, 2023
This thread was updated on Feb 27, 2023
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length of the jeans after alteration

Address: Karnataka

Dear sir/Madam,


I had purchased a new pair of jeans from Levis store in orbit mall at bangalore on the 20th of August 2012 but since i live in mysore and i was leaving to mysore the same day,they told me that i can get my jeans altered anywere in levis store across India. so i came back to mysore and gave the jeans to the levis store at mysore Devaraja urs road on the 22nd august 2012 to alter the length to 37 1/2 inches.But...
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anurag_chd
Jul 15, 2012
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Address: Jaipur, Rajasthan

Hi ,

Yesterday i purchased 4 pair of jeans and two t shirts from a levis store
worth Rs. 10, 599.
The address and phone number of that store is :

Levis-Marda Est - Jaipur MI Road
Marda Estate Pvt LTD.
Levis store,
Mi road jaipur,
[protected]

and my bill's Tin number is: [protected].

The sales man there told me that because its a sale season it will take a
few days for alteration and

*"Its levis policy that you can get your jeans altered from any levis store*
*without any surplus charges."*
*
*
I asked him about the store in my locality he confirmed that they will do
the alteration.
So today i went to the store that is near my house.

There the sales man and the manager said that *we do not do alterations for
that store as we are a franchise not the authorized Levis store and we have
to pay Rs. 50 to the tailor for these things*.

And when i asked them about the manager of Levis in Jaipur the sales man
replied "*Do whatever you want we will not do the alteration*"

I just want to know what kind of customer service or rather stupidity is
this on the part of *LEVIS * which is such a reputed brand.

*I want a quick response regarding this issue other wise i would return my
purchase back to levis with full reimbursement of money as well as the
harassment which i had to suffer from the sales man as well as the manager
of the store.*
*
*
This is the details of the concerned manager and his store

Surendar sahu

[protected]
Levis Store
Viashali Nagar
Jaipur
Rajasthan

Kindly do the need full other wise I will have to take the required legal
actions.


Regards
Anurag Choudhary
Aug 13, 2020
Complaint marked as Resolved 
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    ramnath.krishnaswamy
    from Mumbai, Maharashtra
    Jul 6, 2012
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    Address: Kerala

    I brought a jean from Levies outlet at MG road, Trivandrum on 19.05.2012 and the payment was done via card. The jean worn off within a month and the same was taken to the stores and unfortunately I lost the bill for the purchase. On 30.06.12, I went to the showroom and the showroom manager took back the jean and he made me write down my mob number and name and promised to call me within a couple of days. On 05.06.12, when I went to the showroom to en quire about my jean, the staff there informed me that both the store managers are not available and asked me to come on the next day. On 07th July'12 when i went to the showroom, showroom manger was available and after making me to wait for some time, the manager simply told me that they were not able to locate my jean and he asked me come on 8/9, July'12. IF this is the customer care of Levis India, pl do some thing. The purchase was made on 19.05.12 and the cost of the jean was Rs. 2599/-
    Aug 13, 2020
    Complaint marked as Resolved 
    Hi,

    I have bought a Levis Jeans worth 3199 from F.C Road Levis store next to Vaishali hotel on 9th July 2012.

    There was one hole in the Jeans which i requested to apply Raffu ( Patch ) to it on Monday 9th.

    I was been told that it will be available next day after applying the patch.

    But i waited for almost 8 days but the patch was not applied. I personally visited the shop twice but i was told come after 1 hour etc etc. and the jeans was still not ready.

    Also when the Jeans was given to me on monday 16th July 2012, the patch was applied but it seemed that it was did by hand and it looked wired.

    We are paying for the brand levis and we do expect the quality and services if it is committed to us . If Levis has forgotten to give the quality and service, i am sorry to say we are no more interested in purchasing this brand again.

    Trans # 1032
    Shop name : LEVIS - MY STORE ( FC ROAD)
    Millenum Plaza, Pune

    Thank you,
    [protected]

    not exchange the damage products

    Sir have taken a jeans from Mysore its road levis showroom Karnataka actually it was a damaged piece which I brought from levis showroom on 40% flat. The sale Executive refused to change the product. Its totally unfair.
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      DKS101974
      from Noida, Uttar Pradesh
      Jul 3, 2012
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      Address: Varanasi, Uttar Pradesh

      Black Jeans Pant purchased on 13th Oct 11, It's color started fading very fast, now there is spot on both legs. please look in to it.
      Aug 13, 2020
      Complaint marked as Resolved 
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        S
        sandeep0402
        from Mumbai, Maharashtra
        Mar 18, 2012
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        Address: Mumbai Suburban, Maharashtra

        I had bought two denim pants on two different occasion after using for some time it got teared from knee portion as i had a liking towards your product i kept buying. as i am 47 years old i can not use denim which tore from knee portion which can be termed as fashion staement. In second instance i bought a sandle which is also teared from one side. i want to show both the trousers and sandle to you so that you can evaluate that how much i have used them and what is their condition.kindly be quality conscious and atleast give a proper solution to this problem.
        Aug 13, 2020
        Complaint marked as Resolved 

        Levi's/jean — product bad quality

        I bought a jean from Levi's shop sector -17 Chandigarh.Shopkeeper give me a bad quality producy and and he refused to change it and behave very rudly.Kindly look into this matter and take appropriate action against him.
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          S
          Singlasuresh
          from Korba, Chhattisgarh
          Feb 4, 2012
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          Address: Raigarh, Chhattisgarh

          I purchased a T shirt from Levis store located at Ambiance Mall, Gurgaon on 28th Jan'12. On reaching home I came to know that T shirt has a hole in the arm sleeve.When I contacted the said store, they declined to respond citing baseless reasons. I want replacement against purchased T shirt.........Suresh Mobile [protected], e mail [protected]@gmail.com
          Aug 13, 2020
          Complaint marked as Resolved 
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            Tony Caeiro
            from Mumbai, Maharashtra
            Dec 23, 2011
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            Address: Mumbai Suburban, Maharashtra

            Place of Purchase:
            GEOMATRIX RETAIL PVT. LTD.
            LEVIS-GEOMATRIX-MUMBAI (BANDRA)
            LEVIS SQUARE, 501 KBN,
            LINKING ROAD, OPP. MACDONALDS
            BANDRA (W),
            MUMBAI.

            I have purchased two Levi's jeans on 22.12.2011 vide Transaction No.62218 at 1703 hrs.-Total cost amounting to Rs,4698/-. Then at 1713 hrs vide Transaction No.62219 ,on the same day without leaving the store, I have purchased another paid of Levi's jeans for an amount of Rs.2299/-
            I was given to understand from the sales representative, that on purchase amounting to over Rs.6000/- entitles me to to a free gift Levi's watch. But when the 2nd pair of jeans was being billed, the Cashier who stated that he was the Supervisor of the stores by the name of Mr. Alex- said that I will not be entitled to the gift offer of a Levi's wrist watch as two different transactions have been made. I feel this is ridiculous, as in a matter of only 10 minutes the two purchases were made and the total amounted to over Rs.6000/-
            I will be highly obliged if I get a favourable reply/ gift offer of the Levi's wrist watch.

            Anthony Caeiro,
            Bandra (w),
            Mumbai-400050.
            (m) [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            levi — gift

            i had purchased a levi jeans last week of may from the outlet of sardarpura market jodhpur.i was given a scratch card wth the jeans and told to txt a sms at 54646 after sometime i recieved a call from levi call center that i hv won a prize ant they assure me giving call after some time but nobody turnedup.i tried at the outlet but they didnt hv my purchase reocrd that some how i feel not possible.so i wud request u to plz look into this matter.
            raj saurabh
            [protected]
            jodhpur
            rajasthan
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              J
              Jasmeet Singh
              Oct 3, 2011
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              Address: Delhi

              Hi,
              This is Jasmeet Singh. I have been a regular customer of Levi's from a considerable time. I have always liked using Levi;s stuff. But i have come across such a bad experience which led me to reach Levi;s complaint center.

              I bought a jeans (Article no. G3095) from Rajouri Garden, New Delhi. Unlike my past experience, I am very upset with this one. The stuff, stitching and fabric is so rigid that it always hurts my skin while using the pockets. Even after wash, the fabric is so thick and stiff.
              I have already raised the issue with your branch executive but did't received expected response.

              So, I want you to please have an insight to the issue and reply me within time. This is awful to buy stuff from brands ad not enjoying the worth.

              Waiting for you reply.

              Regards,
              Jasmeet Singh
              +91 [protected]
              HI,
              I am Manjeet Singh, i have bought a jeans of Levi's signature since two months before but it has very poor quality, jeans getting loose so please tell me regards this..
              mob num:[protected]
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                S
                shraddhabindal
                from Delhi, Delhi
                Sep 15, 2011
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                Address: Allahabad, Uttar Pradesh

                I purchased a shirt today from Levis allahabad civil lines,'above friends restaurant', i asked the shopkeeper twice to give me a medium size shirt, that to he gave a large one. I went back in about 1 hour i asked to give medium, he denied that this can't happen, because its not in store.He said see something else, i lyked a shirt pricing 1800, then i dint lyked anything else. i wanted the same shirt of 1800 with 1000 rs. back or 2800 shirt in a medium size. Your employers committed mistake then why should your customers repent for this. I am very disheartened with your services. I dint expected something like this from Levis.
                Aug 13, 2020
                Complaint marked as Resolved 
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                  H
                  hashimpm
                  from Mumbai, Maharashtra
                  Jul 31, 2011
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                  Address: Ernakulam, Kerala

                  I had sent this complaint a week back and did not get any response or resolution to my problem.

                  I had bought a jeans on 20/7/2011 from The Levi's Store, Cochin (M/s Suncorp Retail Pvt. Ltd.), with Design No. is OL531-0343, size 30, orginal price Rs. 2399, price after 30% discount Rs. 1680.
                  I had requested for altering its length and collected it one day later.
                  I wore the jeans on 23rd and when I examined it in the evening I found a tear at the back pocket joint.
                  I took the jeans to the store with the complaint and faced some bad experience.
                  They said I would have got it torn on some sharp object, which I don't recall.
                  They said merchandise sold on sale cannot be exchanged even if the quality is bad!
                  Then they said it should have been brought back washed!
                  As you know it rains heavily in this place and if washed it will take at least a week to dry. You bill says 'Exchange within 7 days with bill".
                  On pressing the matter they unwillingly took down my mobile no. and promised to get in touch within a day, which they didn't.

                  We buy Levi's thinking it is of good quality. If you are selling seconds or damaged pieces on sale, it should be mentioned somewhere.
                  I want my faulty pair of jeans to be replaced or my money refunded within 24 hrs, else I will take this matter to the Consumer Court for redressal and compensation.
                  I would also bring this matter to social networking platforms for the benefit of other gullible customers.
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    O
                    oye
                    from Noida, Uttar Pradesh
                    Jul 30, 2011
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                    Address: South Delhi, Delhi

                    i bought a levi's jeans @ 80% discount from Metropolitan mall saket.
                    while invoising they cut the label on the inside of the waistline stating they do it for all the SALE products.

                    the jeans had a cut on right knee only. it looked normal. but when i used for the 1st time, i found out that it had a Cloth adhesive tape on the back side. i think the store handed me a Factory second or rejected piece without informing me.

                    showroom in a mall is not a place to sell these items.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    I purchased a sling bag from levis store in priyas new delhi. i have hardly used the bag and now the portion where there was Rexine (artificial leather) is ripping off very badly.

                    I really love the bag... can u please help with where i can get it repaired, as i do not want to go to a local bag repairing person as then the original look of the bag will change.

                    I hope my mail reaches the appropriate inbox and i get a solution to my problem.
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                      adityabhaiya
                      from Darwha, Maharashtra
                      Jun 17, 2011
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                      Address: Nagpur, Maharashtra

                      i bought a jeans on 14-06-11 of levis redloop of rs 4300, i had asked them for 32inch waist but they provided me 34inch and without tellin me thats it 34 they made me do the payment and i got that altered also but after tryin it i got to know that it was 34, and now they are not acceptin there mistake and arent providin me the new jeans. so please see to this.
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        crazyboy261278
                        from Ludhiana, Punjab
                        Jun 17, 2011
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                        Address: Punjab

                        Dear Sir/madam


                        I am rajinder singh advocate in ludhiana and iam very much feel shame to
                        wrote this about ur brand and ur staff team.its not a money problem.
                        In feb last week i purchase a shirt from levi's store mbd mall
                        ludhiana.after 2 month the shirt's colour was off the shirt's cloth
                        bursts.when iam going to store and showing the shirt then ur store manager
                        told me that the brush hit the shirt.iam telling u that iam used the levi's
                        from 1998.the 1st complaint and the store manager told the shirt will not
                        exchanged.i want exchange shirt because its ur fault not mine its mrp was
                        near about 2200.and that people does not exchange it


                        With Regards
                        Rajinder
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          pankaj.sethi2
                          from Mumbai, Maharashtra
                          May 29, 2011
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                          Resolved

                          Address: Haryana

                          I have purchased Levis Signature jacket on 6th Feb'11 in rohtak store. using only 10 days and after 10 days i wash the Jacket the colour was fade. when i visit the rohtak store with this complaint he refused and said the name is changed and now its denizen and he cannot do anything. very bad experience to purchase LEVIS SIGNATURE and the ROHTAK STORE. IN FUTURE NEVER PURCHASE LEVIS SIGNATURE AND NEVER VISIT ROHTAK STORE.
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            saurabhkolte22
                            from Gurgaon, Haryana
                            May 13, 2011
                            Resolved
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                            Address: Nagpur, Maharashtra

                            fake jeans trousers of levi's strauss are being sold at levi's factory outlet situated at sadar, nagpur
                            Address: A-23 anjuman complex,sadar, nagpur-440001
                            Phone-[protected]
                            Invoice no. -269
                            Date-15/5/2011
                            Please give me information about this, my email [protected]@yahoo.com , as soon as possible.
                            I have given the image of L504 , Buttons are different . .bottom one is original.
                            Thank you
                            +1 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            [protected]@live.com
                            Hello Dear,
                            How are you today? and how is things moving with you? hope fine and you are in good health.My name is Miss linda, I am looking for a very nice person of love, caring, sincere, easy going, matured, and understanding, then after going through your profile now .i pick interest in you, so i will like you to write me via my email address([protected]@live.com) so that i will give you my picture for further discussion, because i am really looking forward for a serious friendship with you, Yours New Friend linda
                            where are u from?
                            HI saurabh,
                            I am an ex employee of Levi's India and was handling operations for rest of Maharashtra in past. I am not able to understand that how you derived that this jeans is a fake jeans as we in levi's have at-least 7 to 8 different style of bottom buttons. This pic is of 100% original denim and still if you have doubt then visit levi's dharampeth store and check out and you will find many such jeans in which there will be different style of buttons.

                            regards
                            sumit ahuja
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                              levis
                              from Mumbai, Maharashtra
                              May 11, 2011
                              Resolved
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                              Address: Uttar Pradesh

                              i bought a levi's signature jeans and the colour of the jeans faded from some areas after the first wash when i went to the showroom with this complaint they say that the name has been changed to denizen and now they cannot do anything for it.
                              Aug 13, 2020
                              Complaint marked as Resolved 
                              I bought a Signature jacket from rohtak store in 6th febuary'11 and after 1 wash the colour was fade. when i visit the store with this complaint they totally refused and said the name is changed and now its denizen and they cannot do annything. Very Poor experience to buy Signature and the store staff. but in fuutre dont buy Denizen and go in rohtak store.
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                                reachtara
                                from Chennai, Tamil Nadu
                                Apr 7, 2011
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                                Address: Bangalore, Karnataka

                                There was a promotional offer in Oct 2010, wherein I was promised a Levis Watch worth Rs 3500/ or more for purchase above Rs 7000/-.At the end of the sale and payment i was told that the watches are currently out of stock and they are being shipped from US and I will hear from them within a week. They never bothered to call/inform us regarding the status. I walked in to the showroom on Apr 2, 2011, only to learn that the consignment has been destroyed and Levis is offering Denim worth Rs 3900/- in replacement for the watch. After taking a look at the denim we were not happy with the fit nor the shades that were available and therefore asked them to either allow us to purchase other merchandise worth the amount or return the amount (Rs 3500/) which the sales guy refused. When I insisted i wanted to talk to the store manager he./she refused to come on line (phone), this was indeed a sheer disgrace. Why should Levis make false promise to their customers and they cannot push their unsold/un cleared stock to us. Can the concerned authority look in to the matter and do the needful
                                Aug 13, 2020
                                Complaint marked as Resolved 

                                Levis — cheating

                                sir i purchased a jeans and shirt from levis store, m.i road, jaipur but after using only one time they have got colour fades . when i complaint there there is no action plz do something
                                MY NAME IS HONEY BANSAL FROM BATHINDA . AND I HAVE PURCHASED ONE LEVIS JACKET FROM LEVIS STORE. THIS JACKET PRICE IS 4599.THIS JACKET DUE TO SOME PROBLEMS .AND I ASK MANGER PLZ CHANGE THIS JACKET THE MANAGER ASKED NO CHANGE AND NO RETURN THIS JACKET.HE IS MISBEHAVE ME .
                                HONEY BANSAL
                                [protected]
                                HONEY.[protected]@YAHOO.COM
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                                  Gourav Sahare
                                  from Mumbai, Maharashtra
                                  Mar 29, 2011
                                  Resolved
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                                  Resolved

                                  Address: Indore, Madhya Pradesh

                                  On the last day of levi's strauss signature i bought some clothes worth rupees 599, i paid by my CBI(central bank of india) debit card, due to technical error they tried 2 times so my money got deducted twice.

                                  When i noticed, i complaint to the Manager. but they said that their all account details has gone to their head office. so i have to wait for some time. So i used to inquire daily but nothing had happened.

                                  they always say that "they already discuss with their HO and i have to wait for some more time."
                                  its been nearly around 25 days but i didn't get any proper response from them.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    honey49
                                    from Adampur, Punjab
                                    Jan 22, 2011
                                    Resolved
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                                    Resolved

                                    Address: Bathinda, Punjab

                                    MY NAME IS HONEY BANSAL FROM BATHINDA . AND I HAVE PURCHASED ONE LEVIS JACKET FROM LEVIS STORE. THIS JACKET PRICE IS 4599.THIS JACKET DUE TO SOME PROBLEMS .AND I ASK MANGER PLZ CHANGE THIS JACKET THE MANAGER ASKED NO CHANGE AND NO RETURN THIS JACKET.HE IS MISBEHAVE ME .
                                    HONEY BANSAL
                                    [protected]
                                    HONEY.[protected]@YAHOO.COM
                                    Aug 13, 2020
                                    Complaint marked as Resolved 

                                    Levi Strauss — Poor Quality

                                    I just bought a new pr. of 501s. Has Levi lessened the weight of the cotton fabric or is it a figment of my imadination? These have the transparency of fine china and I'm wondering whether they'll disintergrate in the wind.
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                                      A
                                      anoop gurjar
                                      from Sikar, Rajasthan
                                      Jan 18, 2011
                                      Resolved
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                                      Resolved

                                      Address: Jodhpur, Rajasthan

                                      I purchase clothes from Anil Sales and Services LG-6 Ansal Royal Plaza, Jodhpur ph:[protected] on 17/1/2011 , the scheme mention/displayed and told by sales man that purchase five items and get five free. i choose seven items the time was approx 10-10.15 pm one item i cant try that time because of Mr. Ashish said that sir the remaining 3 items and one item u had not tried will due for next day, we will consider THE SCHEME BUY FIVE AND GET FIVE FREE u pay today for five iteme of highest price . i paid Rs 6595/- on the top of the bill he mention 3 items due till 19/1/11. Next day i choose and tried my remaining items but at the time of bill change the scheme , charge me Rs1800/- extra and not ready to made bill.After a long discussion Mr Ashish not ready to make bill and he enter fake patter no. and prise on the previous bill.he refuse to return my money back (which he charge extra and without bill i dont want to purchase whole items and decide to return clothes and get money back but Mr. Ashish again refused ).
                                      fake bill invoice no. is 1271.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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