[Resolved]  LG Electronic — defective refrigerator delivered

Address:	Purba Medinipur, West Bengal, 721636
Website:	www.lg.com/in/escalation-online-support

I have purchase a Refrigerator ( L.G. - T372RTMN) on 1st April'18 which we got delivery on 2nd April'18 & Installation done by the authorised person on 3rd April'18.

The key of the refrigerator was missing for which we have raised a complain & we get the key on 7th April'18.

Again the Refrigerator disorder on 15th April'18 Night and approx Rs.1500/- vegetables etc has got waste, so again we raised a complain on next day & the technician come on 18th April'18 to inspect. He again come 19th April'18 to repair but he could not do. We called to Ms Jayshree Dutta on # [protected] when we hopeless, she again refer me to Mr Dipankar on # [protected], I call him so many times finally he send a technician today. But again the technician could not repair. So, again I make a call to Mr D. Debnath on # [protected] but he says to call me tomorrow morning I will talk you, now I do not have time to talk you regarding your defective refrigerator.

In the aforesaid scenario, there are so many questions arises towards what kind & quality of product LG is providing to their customer and what is the standard of their service etc. etc...

However, now I decided not to use any LG product that's why I want my full refund. So, please do the needful so that I can get my refund on the earliest.

For your reference my details are as under -

Name : Sk Nurshed
Place : Tamluk, Purba Medinipur, Pin - 721 636, West Bengal, India
Contact No - [protected]
Mail Id - [protected]@gmail.com
Purchase From : Great Eastern
Date of Purchase : 1st April'18
Place Of Purchase : Tamluk, Purba Medinipur, Pin - 721 636, West Bengal, India
Invoice No : 001