[Resolved] LG Electronics — 32 "LED TV | |||||
I have purchased one 32" LG LED TV Model no.LB563B from Khosla Electronics, Kolkata in the month of August 2014. While buying the salesman spoke very highly about the product and convinced me to go for that. Just four days back I have noticed one white spot just like torch light is visible on the screen.I immediately complained to the LG customer care.They told me it is a small issue and next day they send a service technician Raj Singh. He told me repairing cost will be ranging from Rs.6500 to 13000.I was really surprised to hear that and asked him why should I be spending so much of money on just 1and 1/2 year TV for which I have spent Rs.24500. Is it worth? The technician didn't give me the estimate in writing.I am totally disgusted with LG products and taking the issue to consumer court .Also as I am associated with media I am highlighting this issue. It seems the company is cheating the consumers offering poor quality products and giving high coverage to the dealers so their salesmen are pushing this brand. Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. | |||||
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