LG Electronics — Air conditioner

I've purchased LG air conditioner from amazon a year ago. And when I want to use the air conditioner then it's not passing any cooling from it so I've made complaint through their WhatsApp number and got the complaint number "RNP[protected]" 0n 20th May 2020 and after three days when I didn't get any response from them then I've checked my complaints status through their website and the complaint service was given to "Infinity service" Vasant Kunj. And the I contacted infinity service and the person said that the complaint was registered on 22nd may with them. And said we will visit your premises and check the error and after 2 days a person name rakesh came and check the error and found it is gas leakage. He didn't fixed it but took a photo of bill and said we'll contact you Tomorrow and will fixed it. Its almost one week and I've called them everyday and they continuously said we are coming and never showed up yet. Now they are saying YOUR COMPLAINt is not registered with us. Please make a new complaint. This is ridiculous. They make me wait for almost 10 days and now staying make a new complaint number and wait again. I've checked the status again and found that the complaint was cancelled by infinity service with reason installation site is not ready and what the ### is that. This is the worst customer service I've faced till yet. I'll submit a complaint in Consumer court and stop my People to buy any Lg product.